by Joe Espana | Jun 27, 2023 | Blog, Podcast
A recent conversation with a client got me thinking about precisely this question and in particular when and how do organisations use it. Surprisingly, some clients express a lack of interest or readiness for 360-degree feedback, which prompts me to question the...
by Joe Espana | Feb 10, 2023 | Blog
I’ve recently had conversations with several leaders who want an instant performance uplift from sending their team member on training or development. Of course this is really understandable. There they are. They need their team members to be fully competent in...
by Joe Espana | Aug 24, 2021 | Blog, Teams
Trust in teams is a fundamental pillar of employee engagement and ultimately team performance. But what can team leaders actually do about it? In his book ‘The 7 Habits of Highly Effective People’, Stephen Covey says: “Without trust we don’t truly collaborate,...
by Joe Espana | Aug 2, 2021 | Blog, Teams
The Challenge Our client was the new CIO for the UK business of global book publishing group Hachette. While the technology division had had almost a decade of major transformation success it had become siloed and disconnected from the business. As Chris...
by Joe Espana | Jun 11, 2021 | Blog, Teams
Crazy question, I know, but post-pandemic businesses are really dependent on collective effort, not individual performance, to move from surviving, to thriving and growing again. Like any sports team with star players, you still need the whole team’s effort to...
by Joe Espana | Jun 8, 2021 | Blog, Employee engagement
There has been a lot written in recent years about employee engagement, and if you have read any of the research by Gallup (et al) you will be pretty much convinced of the tangible organisational value of having an engaged workforce. With all the descriptions,...