by Joe Espana | Sep 21, 2023 | Blog, Employee engagement, Leadership, Podcast
Let’s face it, tension or conflict in a team can pop its ugly head up from time to time. The issue is what to do about it. One of the essential responsibilities of team leaders in shaping the dynamics of a team is mediating team conflict when it arises. But...
by Joe Espana | Aug 22, 2023 | Blog, Leadership, Podcast
Human beings are creatures of habit. And we all have our behavioural ‘comfort zone’. The problem is that people’s habits and behavioural comfort zone sometimes coincide and sometimes they are different. People’s reactions, whether positive, neutral or negative, are...